Who we are:

Established in 2009, we, at Goods Japan, set out to offer unique, quality products to creative communities of Leathercrafters, Wood Carvers, and Jewelry Makers around the world. Since then we've grown to offer a wide array of choices to the discerning customer

What we do:

As our name suggests we offer a wide array of high quality consumer items either made in Japan or made for the Japan market, direct to you. We work closely with our suppliers ensuring excellent quality control and product knowledge in order to offer the best possible support to you; our customer, should you need it. We sell fine products to the world over from the Japan market at a fair price with the highest level of customer service possible, to ensure we do as our slogan says: "Bringing Japan to the world".

Why choose us?

Dependability

Since 2009, Goods Japan has been dedicated to providing our customers with consistent, high-quality service. Our policies, carefully developed over many years, ensure your order is quickly and securely packaged and dispatched. With exceptional inventory management, we stay well-stocked, so you get what you need when you need it. Rigorous quality control catches any defect or damage before it reaches your door. Why risk a bad shopping experience with unreliable sellers when you can trust our years of experience and our steadfast commitment to serving you for many years to come?

Quality

We carefully screen each and every product, selecting only items of exceptional quality, safety, and value. We stand behind every product we sell, with a money back guarantee if your order is not as described, ensuring a shopping environment where you can trust in every purchase. All our products come from reputable manufacturers and suppliers, who strictly adhere to Japanese environmental laws, as well as Japanese health and safety regulations, ensuring the products you buy are held to among the highest safety standards in the world.

No Dropshipping

We never dropship, and stock every product we sell in our warehouse, with all orders carefully packaged and dispatched straight away. This ensures you get the great service and price we offer, while never having to pay for a drop shipper’s high markup, and have damaged dropshipped products show up from shady distributors who take weeks or months just to ship your order, if at all.

Comprehensive Product Range

Our aim is to be your one-stop shop, offering a comprehensive selection across the various categories we offer, so you can find everything you need in one place. By shopping with us, you save time and money, benefiting from our combined, discounted shipping options, reducing the need to shop across multiple sites, or pay for multiple shipments from different retailers.

Fair Pricing

We believe in fair and transparent pricing. You can trust that our prices are competitive and free from price gouging or surge tactics, ensuring consistent value for every purchase.

Affordable Shipping

We enjoy special shipping rates with Japan Post and premium courier companies, including Yamato, DHL, FedEx, and UPS, ensuring you pay less for the same great service. Also, we don't hide or shipping costs in marked-up product prices to create the illusion of “free shipping”, instead we calculate your shipping exactly and honestly, ensuring you pay the correct low price, and no more.

Ethical Standards

Our suppliers and vendors meet or exceed all Japanese legal requirements, particularly in labour, and environmental standards, allowing you to shop knowing your purchases are ethically sourced. We prioritise products from unionized labour, co-op businesses, and small ethical companies, so you know your purchase will help honest people, just like you.

Great Customer Service

Our customer support team is attentive, knowledgeable, and ready to assist with over 15 years of collective experience, ensuring a seamless and positive shopping experience for you. We also have great relationships with our suppliers, so if there’s a technical question we can’t answer, you can be sure we’ll contact the manufacturer to get you the information you need.

What we believe in:

The Environment:

We do all we can to ensure the best possible practises when it comes to protecting the environment. Please see our 'Policy' page for more details.

Equality:

Recognising the inherent goodness in all humanity, we ship to all destinations the post office allows and to all people worldwide, without discrimination or prejudice.

Trust:

We understand that when you buy from us, you extend to us your bond of trust and that trust should never be broken. You can find many things online, many of which can be bought, but trust is the one thing that must be earned.

Integrity:

To remain at all times ethical and honest with our partners and customers by matching our behaviour to our words and taking responsibility for our actions.

Where we are:

All our items ship from our warehouse in Tokyo:
Prologis Park Tokyo-Ohta, 1-3-6, Tokai, Ohta-ku, Tokyo 143-0001, Japan

Our head office telephone number is 050 5532 1999 and is for corporate enquires only, for customer support, please email us at info@goodsjapan.com